Last updated: January 2026

Betjij Privacy Policy – How We Keep Your Information Secure

Betjij takes your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, and how it is kept secure. By using Betjij's services, you are considered to have accepted this policy.

Data collection

What Data We Collect & Why

Security

SSL & Encryption Methods

Data Sharing

Who data is shared with and when

Cookies

Browser cookie policy

Your Rights

Viewing, Correcting & Deleting Your Data

Contact

Privacy Complaints

Last modified: 1 January 2026 | Version 2.4

1 Introduction

Betjij places the highest priority on protecting the personal data of its members. This privacy policy explains what information betjij collects, how it is used, and the measures taken to keep your data secure.

By using betjij's website or services, you are considered to have accepted this privacy policy. If you disagree with any part of it, we recommend refraining from using betjij's services.

Our commitment: Betjij never sells your personal information or shares it with third parties for marketing purposes. Your data is used solely to operate and improve our services.

This policy applies to betjij's website, mobile app, and all digital services. We do not collect data from minors — betjij's services are strictly for users aged 18 and above.

2 Information Collected

Betjij collects two types of information — what you voluntarily provide and what is automatically generated as you use the platform.

Data Type What's Included Why We Collect It
Identity information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number, current address Registration, Notifications & Support
Financial information Mobile banking number, bank account details Deposit & withdrawal processing
Usage data Gaming history, betting records, transaction history Service improvement & responsible gaming
Technical Information IP address, browser information, device identifiers Security & fraud prevention

Sensitive data: Betjij never stores passwords, full card numbers, or bank PINs. Payment information is held exclusively in the form of encrypted tokens.

3 How we collect your data

Betjij collects information through several methods. Each approach is transparent and carried out with your knowledge.

  • Direct Collection: Information you provide directly through registration forms, KYC submissions, and when contacting our support team.
  • Automatically collected: Information automatically collected via server logs, cookies, and analytics tools while you use the platform.
  • From third parties: Information received from payment providers (such as bKash, Nagad), identity verification agencies, and fraud detection partners.
  • From public sources: Where necessary, identity verification may be carried out against government databases or publicly available information.

4 How we use your data

Betjij uses the data collected for the purposes outlined below. Only the minimum information required is used for each specific purpose.

  • Account Management: Registration, login, KYC verification, and account settings management.
  • Service Delivery: Enabling gameplay, betting services, payment processing, and bonus distribution.
  • Security & fraud prevention: Detecting suspicious activity, preventing money laundering, and protecting accounts.
  • Support services: Resolving complaints, answering queries, and providing technical support.
  • Contact: Sending important updates, security alerts, and account-related notifications.
  • Service improvement: Analyzing usage patterns to improve the platform and enhance the overall user experience.
  • Responsible gaming: Monitors members' gaming behaviour to help prevent excessive gambling.
  • Legal Obligations: Sharing necessary information in response to valid requests from law enforcement agencies.

Marketing communications: Betjij obtains your consent before sending any promotional emails or SMS messages. You can withdraw this consent at any time from your account settings.

5 Data sharing policy

Betjij never sells your data. However, certain information may be shared with specific parties when necessary:

  • Payment providers: Transaction details shared with bKash, Nagad, Rocket, and similar services as required to process deposits and withdrawals.
  • KYC Partner: Document information shared with third-party verification agencies for identity checks. These partners are also bound by strict confidentiality policies.
  • Game providers: Minimum session data shared with Pragmatic Play, Evolution Gaming, and similar providers to run the games.
  • Law enforcement agencies: Specific data may be disclosed to authorities in response to a court order or other valid legal requirement.
  • Auditing Body: Information required for routine regulatory audits to maintain our license.

International data transfers: Some of our technology partners may be based in other countries. In such cases, data transfers are carried out in compliance with international data protection standards, with contractual safeguards in place.

6 Data Protection Measures

To protect your data, betjij employs industry-leading technical and administrative safeguards.

  • 256-Bit SSL Encryption: All data transmitted through the website and mobile app is encrypted. Third parties cannot intercept or read this information in transit.
  • Encrypted Storage: Sensitive data is stored on servers in encrypted form. Access is restricted to authorized personnel only.
  • Two-factor authentication (2FA): An additional layer of verification for sensitive transactions and account changes.
  • Regular Security Audits: Regular vulnerability assessments conducted by third-party cybersecurity specialists.
  • Access Control: Staff can only access specific data when required for their role. All access is logged.
  • Firewall & DDoS protection: Advanced network security to protect servers and data against external threats.

In the event of a security breach: In the event of a data breach, betjij will notify affected members by email within a maximum of 72 hours and provide guidance on the necessary protective steps to take.

7 Cookies Policy

Betjij's website uses cookies — small text files stored in your browser that help the site recognize you and remember your preferences.

  • Essential cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
  • Functional cookies: Saves your language preference, theme settings, and other personalizations.
  • Analytics cookies: Used to understand website usage patterns. All data is analyzed anonymously.
  • Security cookies: Assists in detecting fraud and bots.

Cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may cause certain features of the website to stop working.

8 Data Retention Period

Betjij does not retain any data beyond the period necessary. Retention periods vary depending on the type of information:

  • Account information: For as long as your account remains active. After closure, up to a maximum of 5 years where legally required.
  • Transaction records: Retained for a minimum of 5 years to meet financial regulatory requirements.
  • KYC documents: Retained after verification in accordance with legal obligations, typically for 5 years.
  • Support conversations: Up to 1 year for quality control purposes.
  • Log Files: Up to 6 months for security monitoring purposes.

Data deletion request: Data is automatically deleted when the retention period expires. To request earlier deletion, contact Support — though some data may need to be retained due to legal obligations.

9 Your Rights

As a betjij member, you have certain fundamental rights regarding your personal data. To exercise any of these rights, please contact betjij's support team.

Right of Access

The right to know and access what information betjij holds about you.

Right to Rectification

The right to request correction of inaccurate or outdated information.

Right to Erasure

The right to request deletion of personal data under certain circumstances.

Restriction of Processing

The right to request that the use of your data be restricted in certain circumstances.

Data portability

The right to download your data or transfer it to another platform.

Right to Object

The right to object to your data being used for marketing or profiling purposes.

10 Policy changes & contact

Betjij reserves the right to update this Privacy Policy as needed. For significant changes, registered users will be notified in advance via email.

Continued use of betjij after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page periodically.

Privacy complaints: For any questions or concerns regarding this policy support@betjij.best Send to the address above or reach us via live chat. We typically respond within 72 hours.

If you believe betjij has violated your privacy rights and Support has been unable to resolve the matter, you have the right to file a complaint with the relevant regulatory authority.

Why your data is safe with Betjij

Six reasons why betjij's data protection is trustworthy

SSL & Encryption

256-bit SSL encryption — the same standard used by international banks. Every click you make, every transaction you complete, is fully encrypted.

Your data is never sold

Betjij never sells your personal information or shares it with third parties for marketing. This is a core principle of how we operate.

Your Controls

Manage your notification preferences, marketing consent, and personal information directly from your account settings.

Regular Security Audits

Third-party cybersecurity experts regularly audit betjij's systems. Any vulnerabilities identified are addressed immediately.

Limited retention period

Data is deleted once it is no longer needed. Holding onto outdated information for years without cause is not consistent with betjij's policy.

Rapid Breach Notification

In the event of a data breach, betjij will notify affected members within 72 hours and take protective measures.

Why Reading the Privacy Policy Matters

Most people skip the privacy policy when signing up on an online platform. But with betjij, reading it actually brings peace of mind — because it contains genuine commitments, not just boilerplate terms.

When you register with Betjij, you provide some basic information — your name, email, and phone number. This is used solely to manage your account. Betjij never sells this information to advertisers or third-party marketing companies. That simply isn't part of how we do business.

Financial data security is the most sensitive concern on any gaming and betting platform. When you make a deposit on Betjij using your bKash or Nagad number, your payment details go directly to the payment gateway — full payment information is never stored on betjij's servers. Only the transaction reference and amount are recorded, which serve as evidence in the event of any future dispute.

KYC data is secure: Any ID document you submit is stored on an encrypted server and can only be accessed by designated members of the verification team.

The same protections apply on the mobile app: The Betjij mobile app operates under the same security protocols. Your data is equally protected whether you use the website or the app.

Anonymous analytics: Website usage analysis does not involve any personally identifiable information. Only aggregated trends are reviewed to improve the service.

Support conversations: What you share with Support is kept for 1 year for quality assurance purposes, then deleted. This also serves as a safeguard for you.

A common question we get is: does betjij track browsing history or activity on other websites? The answer is no. betjij only tracks your activity on its own platform, and solely for the purpose of improving services and maintaining security. Once you leave betjij, where you go next is neither known nor monitored by us.

As part of responsible gaming, betjij monitors your gaming history — but this is done to help you, not to work against you. If a member's playing patterns raise concern, betjij sends a support message. This information is never shared with advertisers.

To view or update your personal information, contact our support team directly. betjij typically processes such requests within 72 hours. The same applies to deletion requests — though certain data may need to be retained for a specified period due to legal obligations, and you will be informed of this transparently.

FAQ

Frequently Asked Questions from Members

After logging in to Betjij, go to the 'Transaction History' or 'Betting History' section in your account menu to find all your records. Every deposit and withdrawal is listed with the date, amount, method, and status. Your betting records show the full details of each bet — the match, stake, odds, and outcome. You can use the date filter to view records for a specific time period. Casino game history is also available, with details for each session. If you need proof of a specific transaction or want to download older records, contact betjij Support and they can send it to you in PDF or spreadsheet format. Records from the last 90 days are generally accessible directly from your account; for anything older, reach out to Support.

Getting started with cricket betting on Betjij is straightforward, even if you've never placed a bet before. Log in to your account and go to the 'Betting' section from the top menu, then select 'Cricket'. You'll see a list of active and upcoming matches — Bangladesh fixtures, IPL, the World Cup, and all major tournaments are covered. Tap on any match to explore the available bet types, such as Match Winner (who wins the game), Toss Winner, First Innings Runs, Top Batsman, and more. The simplest option is 'Match Winner' — just pick the team you think will win, enter your stake, and hit 'Confirm Bet'. The higher the odds, the more you stand to win. You can also bet on live matches — odds shift in real time as the game unfolds, which makes the experience even more exciting.

Join a trusted platform

Your data is safe, your play is safe. Open an account with Betjij and enjoy Bangladesh's most trusted gaming experience.

By registering, you agree to the Privacy Policy and Terms & Conditions. For users aged 18+ only.

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