Betjij Terms & Conditions – Complete Platform Usage Terms

1 Introduction & Eligibility

By using Betjij's website and services, you agree to be fully bound by these Terms & Conditions. If you disagree with any part of them, please discontinue use of betjij's services.

Betjij is an international online gaming and betting platform operating under an international gaming licence. These Terms & Conditions constitute a legally binding agreement between the user and betjij.

It is each user's personal responsibility to comply with the laws of their local jurisdiction. If online gaming is prohibited in your region, you may not use betjij. Betjij reserves the right to restrict registration from certain countries or regions.

2 Account Registration

You must provide accurate and truthful information when registering with Betjij. Accounts created with false details may be closed at any time and the balance may be forfeited.

• Every individual is only allowed One You may open an account. However, creating multiple accounts using the same name, address, phone number, or payment method is strictly prohibited.
• Your account login credentials (username and password) must be kept strictly confidential. You must not allow anyone else to access your account.
• The contact details provided at registration (email and phone) must remain active, as they are used for verification and important communications.
• If any information provided at registration changes, please notify betjij support as soon as possible.

3 Deposits & Withdrawals

Betjij supports multiple payment methods for deposits and withdrawals, including bKash, Nagad, Rocket, and bank transfer. Minimum deposit amounts may vary depending on the method.

• Withdrawals should be made using the same payment method used for the deposit. If you wish to withdraw via a different method, KYC verification is mandatory.
• Withdrawals are typically processed within 1–48 hours. Delays may occur due to bank holidays or technical issues.
• Betjij does not process withdrawals to third-party bank accounts or unrecognised payment methods.
• If you have an active bonus, withdrawals may be restricted until the applicable wagering requirements have been met.
• In cases of suspicious transactions, betjij reserves the right to place withdrawals on hold until an account investigation has been completed.

4 Bonuses & Promotions

All bonuses and promotional offers on Betjij are subject to specific terms and conditions. Claiming a bonus means you have agreed to its associated terms.

• Each bonus has its own wagering (turnover) requirements. You must place the specified amount in bets before any bonus balance can be withdrawn.
• The maximum bet allowed while using a bonus is generally 10% of the total bonus value or ৳500, whichever is lower.
• Each promo code can only be used once per account.
• You cannot have two bonuses active at the same time.
• If the wagering requirement is not met within the specified timeframe, the bonus will be forfeited.
• Betjij reserves the right to modify or cancel any bonus offer at any time.

5 Gaming Policy

All game outcomes on Betjij are determined by a third-party verified RNG (Random Number Generator). Betjij has no influence over the result of any game.

• The RTP (Return to Player) information for each game is available within the game itself. Betjij does not alter this data.
• If a disconnection occurs during a game, the game state is saved on betjij's servers. Upon reconnecting, the game will resume from exactly where it left off.
• If a technical fault causes an abnormal outcome in any game, betjij reserves the right to void that game and refund the stake.
• Odds in Sports Betting are subject to change. All bets are settled at the odds in place at the time the bet was confirmed.

6 KYC & Verification

Betjij follows a KYC (Know Your Customer) process to prevent money laundering and fraud. Document verification may be mandatory for withdrawals above a certain amount or in cases of suspicious activity.

• Identity Verification: A clear photo of your National ID Card (NID), passport, or driving licence.
• Address Verification: A utility bill, bank statement, or any official government document showing your current address.
• Payment Verification: Proof of ownership of the payment method used.

Once KYC documents are submitted, verification is typically completed within 24–72 hours. Withdrawals may be placed on hold while verification is in progress.

7 Prohibited Conduct

Betjij's services are intended to be used honestly and in good faith. The following activities are strictly prohibited and may result in permanent account closure:

• Creating multiple accounts to take advantage of bonuses or promotions.
• Using another person's identity or payment details.
• Using bots, scripts, or any automated software within the game platform.
• Any form of collusion or coordinated betting in Live Casino or Sports Betting.
• Using the betting platform for money laundering or any other illegal purpose.
• Deliberately exploiting technical vulnerabilities or bugs in the platform for personal gain.

8 Responsible Gaming

Betjij believes gaming should be a form of entertainment — safe and enjoyable for everyone. To support this, betjij provides members with a range of responsible gaming tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on the maximum amount you can lose within a given period.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling-Off: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Request a long-term account suspension.

These tools can be activated directly from your account settings. If you need assistance, contact betjij support.

9 Account Closure & Suspension

Betjij may suspend or permanently close an account in the following circumstances:

• Violation of these Terms & Conditions.
• Refusing to submit KYC documents or providing false documentation.
• If there has been no account activity for an extended period (typically 12 months).
• Based on a self-exclusion or responsible gaming request.
• Under an order from a court or law enforcement authority.

If you wish to close your account voluntarily, please contact support. Before closing your account, you should fulfil all outstanding wagering requirements and complete any pending withdrawals.

10 Changes to Terms & Legal Matters

Betjij reserves the right to update these Terms & Conditions at any time. Members will be informed of significant changes via email or an on-platform notification.

Continued use of betjij after any changes have taken effect will be treated as acceptance of the updated Terms. We recommend checking this page regularly.

Any dispute arising from this agreement will be resolved through the alternative dispute resolution process under betjij's licensing authority. Members should first submit a complaint to betjij's dedicated complaints department.